Top FAQs About Cambodia eVisa: Complete Answers to Common Questions
Planning a trip to Cambodia and considering an e-visa? This comprehensive FAQ guide addresses the most frequently asked questions about Cambodia's electronic visa system, providing detailed answers to help you navigate the application process with confidence and avoid common pitfalls.
General E-visa Information
What is a Cambodia e-visa?
A Cambodia e-visa is an electronic visa that allows eligible travellers to apply for and receive a visa to enter Cambodia entirely online. Introduced by the Ministry of Foreign Affairs and International Cooperation, the e-visa system eliminates the need to visit embassies or consulates, making the visa application process more convenient and accessible for international travellers.
The e-visa is available for both tourist and business purposes, offering single-entry access to Cambodia with specific validity periods and stay durations. Once approved, the e-visa is delivered electronically via email, and travellers must print the certificate to present upon arrival in Cambodia.
Who can apply for a Cambodia e-visa?
Citizens of most countries worldwide are eligible to apply for Cambodia e-visas, with some exceptions. The e-visa system is available to nationals from over 190 countries, including:
- All European Union member states
- United States and Canada
- Australia and New Zealand
- Most Asian countries (excluding some ASEAN members who enjoy visa-free access)
- Most African and South American countries
However, citizens of certain countries must apply for visas through Cambodian embassies or consulates rather than the e-visa system. Additionally, some ASEAN countries have visa-free agreements with Cambodia and don't require any visa for short visits.
What types of e-visas are available?
Cambodia offers two main types of e-visas:
Tourist E-visa (Type T)
- Purpose: Tourism, sightseeing, and leisure travel
- Validity: 90 days from issue date
- Stay duration: 30 days maximum
- Entry type: Single entry only
- Extension: Possible for additional 30 days
Business E-visa (Type E)
- Purpose: Business meetings, conferences, and commercial activities
- Validity: 90 days from issue date
- Stay duration: 30 days maximum
- Entry type: Single entry only
- Extension: Multiple options available, including longer-term conversions
Both visa types follow identical validity and processing procedures, with the main difference being the permitted activities during your stay in Cambodia.
| Feature | Tourist E-visa (Type T) | Business E-visa (Type E) |
|---|---|---|
| Cost | $30 USD | $35 USD |
| Processing Time | 3 business days | 3 business days |
| Extension Options | 30 days only | 30 days, 1, 3, 6 months, 1 year |
| Permitted Activities | Tourism, leisure | Business, commercial |
Application Process Questions
How do I apply for a Cambodia e-visa?
The Cambodia e-visa application process involves five simple steps:
Visit the Official Website
Go to evisa.gov.kh (the only official government website)
Complete the Application Form
Fill in personal information, passport details, and travel plans
Upload Required Documents
Submit passport scan and recent photograph
Make Payment
Pay visa fees using credit card, debit card, or digital payment methods
Receive E-visa
Download your approved e-visa certificate via email
The entire process can be completed online without visiting any embassy or consulate. Ensure you use only the official government website to avoid fraudulent services.
What documents do I need for the application?
The Cambodia e-visa application requires specific documents:
Essential Documents
- Valid passport (minimum 6 months validity remaining)
- Recent colour passport photograph (white background, taken within last 6 months)
- Scanned copy of passport biographical page
- Valid email address for correspondence
- Credit or debit card for payment
Additional Documents (if applicable)
- Business invitation letter (for business e-visas)
- Hotel reservations or accommodation proof
- Return flight tickets
- Travel itinerary
Ensure all documents are clear, legible, and meet the specified format requirements to avoid application rejection.
How long does e-visa processing take?
Standard Cambodia e-visa processing time is 3 business days from the date of successful application submission and payment. However, processing times can vary based on several factors:
Factors Affecting Processing Time
- Application volume during peak travel seasons
- Completeness and accuracy of submitted documents
- Need for additional verification or documentation
- Cambodian public holidays and weekends
- Technical issues or system maintenance
Processing Timeline
- Day 1: Application received and initial review
- Day 2-3: Document verification and security checks
- Day 3: Final decision and e-visa issuance
| Season | Average Processing Time | Recommended Application Timing |
|---|---|---|
| Low Season | 1-2 business days | 5-7 days before travel |
| Peak Season | 3 business days | 7-10 days before travel |
| Holiday Periods | 3-5 business days | 10-14 days before travel |
Costs and Payment Questions
How much does a Cambodia e-visa cost?
Cambodia e-visa fees are structured as follows:
| Visa Type | Visa Fee | Processing Fee | Total Cost |
|---|---|---|---|
| Tourist E-visa (Type T) | $30 USD | Included | $30 USD |
| Business E-visa (Type E) | $35 USD | Included | $35 USD |
These fees represent recent reductions implemented by the Cambodian government to promote tourism and business travel. Fees are non-refundable, even if your application is rejected.
What payment methods are accepted?
The Cambodia e-visa system accepts various secure payment methods:
Credit and Debit Cards
- Visa
- Mastercard
- JCB Card
- Diners Club Card
Digital Payment Platforms
- UnionPay
- Alipay
- WeChat Pay
Payment Security
All payments are processed through secure, encrypted systems that protect your financial information. Ensure your payment method has sufficient funds and is authorised for international transactions.
Are there any additional fees?
The stated e-visa fees are comprehensive and include all processing costs. However, be aware of potential additional expenses:
Potential Additional Costs
- Bank foreign transaction fees (charged by your bank)
- Currency conversion fees
- Internet café charges (if applying from public computers)
- Document preparation costs (photos, scanning)
Avoiding Extra Charges
- Use the official government website only
- Avoid third-party visa services that charge premium fees
- Check with your bank about international transaction fees
- Prepare documents in advance to avoid rush charges
Validity and Travel Questions
How long is my e-visa valid?
Cambodia e-visas have specific validity periods that begin from the date of issue:
| Parameter | Duration | Details |
|---|---|---|
| Validity Period | 90 days (3 months) | From the date your e-visa is approved and issued |
| Stay Duration | 30 days maximum | From your entry date into Cambodia |
| Entry Type | Single entry only | Becomes invalid after leaving Cambodia |
Important Timing Considerations
- The 90-day validity starts from issue date, not your travel date
- You must enter Cambodia within 90 days of e-visa issuance
- Once in Cambodia, you can stay for up to 30 days
- The e-visa becomes invalid once you leave Cambodia
Can I extend my e-visa once in Cambodia?
Yes, both tourist and business e-visas can be extended while in Cambodia, but with different options:
Tourist E-visa Extensions
- Extension duration: 30 days additional
- Extension type: Tourist extension only
- Cost: Approximately $30-50 USD
- Application location: Immigration offices in Cambodia
Business E-visa Extensions
- Extension options: 30 days, 1 month, 3 months, 6 months, or 1 year
- Conversion possibilities: Can convert to multiple-entry visa
- Cost: Varies by extension duration
- Application location: Immigration offices in Cambodia
Extensions must be applied for before your current visa expires to avoid overstay penalties.
Which entry points can I use with an e-visa?
Cambodia e-visas are valid for entry through specific designated points only:
International Airports
- Phnom Penh International Airport
- Siem Reap Angkor International Airport
- Sihanoukville International Airport
Land Border Crossings
- Cham Yeam (Koh Kong) - Thailand border
- Poi Pet (Banteay Meanchey) - Thailand border
- Bavet (Svay Rieng) - Vietnam border
- Tropaeng Kreal Border Post (Stung Treng) - Laos border
Important Restrictions
- E-visas are not valid for seaport entries
- Unofficial border crossings cannot be used
- Some land borders have limited operating hours
- Verify entry point status before travel
Technical and Troubleshooting Questions
What should I do if my application is rejected?
If your Cambodia e-visa application is rejected, follow these steps:
Review the rejection email for specific reasons
Carefully read the official email to understand exactly why your application was rejected.
Identify and correct the issues mentioned
Address each specific problem identified in the rejection notice.
Gather any additional required documentation
Prepare new or improved documents as needed for a fresh application.
Wait at least 24 hours before reapplying
Allow time for system updates before submitting a new application.
Common Rejection Reasons
- Poor quality photographs or passport scans
- Insufficient passport validity
- Incomplete or incorrect information
- Payment processing failures
- Previous immigration violations
Reapplication Process
- Submit a completely new application
- Address all identified issues
- Use fresh documents and photographs
- Double-check all information before submission
Can I track my e-visa application status?
Yes, Cambodia provides an online tracking system for e-visa applications:
Tracking Information Required
- Application reference number
- Passport number
- Date of birth
- Email address used for application
How to Track
- Visit the official e-visa website
- Navigate to the "Check Status" section
- Enter your tracking information
- View current application status
Status Updates
- Application received
- Under review
- Processing
- Approved/Rejected
Check your application status daily during the processing period and ensure you receive email notifications.
What if I make a mistake on my application?
If you discover errors after submitting your e-visa application:
Before Approval
- Contact the e-visa support team immediately
- Provide your application reference number
- Explain the error and request correction
- Be prepared to submit a new application if necessary
After Approval
- Minor errors (like middle name variations) may be acceptable
- Major errors (passport number, dates) require new applications
- Contact immigration authorities for guidance
- Consider applying for a new e-visa if errors are significant
Prevention Tips
- Review all information multiple times before submission
- Have someone else check your application
- Use copy-and-paste for passport numbers
- Verify dates and personal details against your passport
Travel Preparation Questions
Do I need to print my e-visa?
Yes, you must print your e-visa certificate and present it upon arrival in Cambodia:
Printing Requirements
- Print on standard A4 white paper
- Ensure all text and images are clear and legible
- Print in colour if possible (black and white acceptable)
- Carry multiple copies as backup
Digital Copies
- Save digital copies on your phone and email
- Digital copies alone are not sufficient for entry
- Use digital copies as backup only
- Ensure printed version is your primary document
What else do I need for entry to Cambodia?
Beyond your e-visa, prepare these essential items:
| Category | Required Items | Notes |
|---|---|---|
| Required Documents |
|
Submit e-Arrival form online within 7 days before arrival |
| Recommended Items |
|
May be requested by immigration officers |
| Health Requirements |
|
Yellow fever certificate only if arriving from infected areas |
Understanding the Cambodia e-visa system through these frequently asked questions helps ensure a smooth application process and successful travel experience. Remember to use only the official government website, prepare all documents carefully, and allow sufficient processing time before your planned travel date.
For the most current information and any policy updates, always consult the official Cambodia e-visa website at evisa.gov.kh or contact Cambodian immigration authorities directly. Proper preparation and understanding of the e-visa system will help make your journey to Cambodia both enjoyable and hassle-free.